Contact details
Name: Annie Binns
Address: 449 Didsbury Road, Heaton Mersey, Stockport. SK4 3BY
Phone Number: 07880 830938
E-mail: annie@anniebinnscounselling.co.uk
Website: www.anniebinnscounselling.co.uk
The type of personal information I collect
I currently collect and process the following information:
How I get personal information and why I have it
Most of the personal information I process is provided by you for one of the following reasons:
If you initiate contact via the website’s enquiry form you provide your name, contact telephone number and email address. This information is then sent to the company email address. By completing the form you consent to being contacted in response to your query. If you do not respond to any contact attempts or you decide you do not wish to continue contact, your details will not be retained.
I use the information that you have provided in order for you to access the service, and to enable me to make arrangements for appointments. This will include your name, email address and phone number.
All therapists are required to have clinical supervision and discuss clients in these sessions. Client information may be discussed, but individual clients will not be identifiable.
If I become aware of information that suggests that you or someone else is at immediate risk or harm, I am required in line with duty of care to contact relevant services. This may be done without your permission. This could include contact with emergency services, your GP or other healthcare professionals. I would always endeavour to speak to you about this first and gain your consent.
Your information will not be sold or shared with third parties.
How I store your personal information
Any information gathered via paper form will be stored securely in a locked facility at 449 Didsbury Road, Heaton Mersey, Stockport. SK4 3BY.
A record of contact via phone, text, email or through social media, is kept whilst correspondence or therapy is ongoing.
Therefore, information may be stored within the email system, on a password protected mobile phone or in social media
messaging systems. By getting in touch you consent to being contacted in response to your query. If you do not respond to any contact attempts or you decide you do not wish to continue contact, your details will not be retained.
If you access therapy services records will be retained for financial, medical and legal reasons. I am required to keep notes of all therapy sessions, which will be stored securely for a period of seven years. You have a right to access your personal data, if you wish to request this please do so via annie@anniebinnscounselling.co.uk
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask me for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact me at annie@anniebinnscounselling.co.uk if you wish to make a request.